Privacy Policy

Overview

Baba Luxury Car ("we", "our", "BLC") respects the privacy of every visitor and customer. This policy explains what personal information we collect through this website and how we use it. By using our website, submitting an enquiry or contacting us on WhatsApp, you agree to the practices described here.

Information we collect

We collect only the information you choose to share with us through our enquiry, sell-your-car and finance-assistance forms. Typically this includes:

• Your name and phone number
• Your city and, optionally, your email address
• Details about the car you wish to buy, sell or finance
• Photographs of your vehicle, where you choose to upload them
• Any additional message you send us

We do not collect Aadhaar, PAN, banking credentials, OTPs or any sensitive financial documents through this website. Such documents, when required, are shared directly with a lender under the lender's own secure process.

How we use your information

Your information is used only to:

• Respond to your vehicle, sell-your-car or finance enquiry
• Share vehicle details, indicative valuations or finance guidance
• Provide post-sale support and documentation assistance
• Maintain our internal records for tax, compliance and service history purposes

We do not sell, rent or trade your personal information to any third party.

Sharing with lending partners

If you request finance assistance, we share the minimum information required (name, phone, vehicle interest, indicative down payment and tenure) with a suitable lending partner so that they can evaluate your request. You will interact with the lender directly for KYC, verification and final approval.

Delivery photographs

Any photograph we publish on the website — including our "Recent Deliveries" section — is used only where the customer has given their permission. If you would like a photograph removed, please write to us and we will act on it promptly.

Data retention and security

We retain your enquiry information for the period necessary to respond to your request and to maintain our internal records. Access to customer information is restricted to authorised members of our team. We use industry-standard measures to protect information stored on our systems.

Cookies and analytics

This website uses a small number of cookies and privacy-conscious analytics to help us understand how the website is used and to improve it. No advertising cookies are placed by us.

Your choices

You may ask us to update or delete the personal information you have shared with us by contacting our team on the number below. We will respond within a reasonable time.

Contact

Baba Luxury Car, Emaya Mall, Paschim Vihar, New Delhi – 110063.
Customer support: +91 85108 30242.